We strive to provide inimitable first-class service to all our customers with your needs and satisfaction as our number one priority - we are only satisfied once our customers are fully happy with their experience. As part of our satisfaction and fairness guarantee, we believe it is only right that we offer a fast & free insured delivery and full refund and return policy.
We offer a range of secure payment services including PayPal which ensures you are protected from fraud and unfair treatment.
On occasions when customs and imports may apply and cause delays, we will always see our customers through and take responsibility to ensure your item gets delivered to you safely. (Note: Customs and Import Charges cannot be covered by Artisan Antiques - please ensure you read the Shipping & Returns).
We are constantly looking to stock evermore exquisite antique items from across the globe for your ease of access to an even wider range of items for your bespoke collection.
We continuously inspect elements of our service that can be further improved to a higher standard and all feedback is taken into sincere consideration.
As part of our customer satisfaction policy, we accept returns within 14 days of receiving the goods should you not be satisfied with the description of the item. More details can be found on our Returns Policy page.
Write to Us
Should you wish to write/send items to us, please use the following address. Alternatively, please do contact us via firstname.lastname@example.org (+44)07578761640
We very much look forward to being at your service.